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Access Training are pleased to provide this course of study which is part of the BIIAB Profitable Business Portfolio.
What is the BIIAB profitable Business Portfolio?
What does the qualification cover?
Why choose the BIIAB Profitable Business Portfolio?
How long is the training course and how much will it cost?
The BIIAB PBP is a professional development programme for experienced licensed retailers and key staff who want to improve their skills. Consisting of 13 units and covering all aspects of running a licensed hospitality operation, the BIIAB PBP delivers real business benefits, key to running a successful business.
Each unit is a stand-alone qualification and will be individually certificated. Each unit has been designed to be completed in one day supported by self-study, and candidates may take any or all units in whatever order they wish. However, the BIIAB PBP is a nationally accredited series of qualifications and on successful completion of specified units, candidates may achieve the following nationally recognised qualifications: the BIIAB Level 3 ACLH and the BIIAB Level 3 DLH
The BIIAB PBP has one simple aim, to improve business skills and give practical knowledge which will help profitability, productivity and careers. The qualification is aimed at experienced licensed retailers and anyone who owns or manages a licensed hospitality business, including:
- pubs
- bars
- hotels
- restaurants
- night-clubs and any other venue or site where alcohol is sold.
What does the qualification cover?
The BIIAB PBP consists of three core units and ten optional units. On successful completion of the three core units candidates will achieve the BIIAB Level 3 ACLH. Successful completion of an additional four of the ten optional units will lead to the achievement of the BIIAB Level 3 DLH.
The three core units which lead to the BIIAB Level 3 ACLH are:
- Unit 1 - Profit & loss and budget control - aims to de-mystify profit and loss accounting, and enable candidates to become more conversant with financial terminology, construct profit and loss budgets, and monitor performance. It will help candidates to plan and budget effectively, and improve management controls in order to increase profitability and improve their negotiating power with line managers, external clients and accountants.
- Unit 2 - Understanding your market – aims to help candidates establish a clearly defined and marketable vision for their business. By understanding how to apply a range of market research data and techniques, candidates will be able to identify potential customer groups and clearly define those customers’ needs in order to create an appropriate offer for their business.
- Unit 3 - Motivating your team – aims to help candidates apply motivational theory to the operation of a licensed hospitality business, and develop an understanding of how to build and lead an effective team. The unit shows candidates how staff performance can be improved by understanding more about their own style of management, and how they are perceived by employees.
Candidates who go on to achieve these units and then go on to successfully complete four optional units will be awarded the BIIAB Level 3 DLH. Candidates can choose these units from the following optional units:
- Unit 4 - Customer service procedures – aims to help candidates focus on their customers, identify what customers want at different times, and learn how to provide that extra service element that exceeds customer expectations. This unit provides the knowledge required to implement and evaluate customer service procedures, analyse customer service opportunities, and implement an effective action plan.
- Unit 5 - Training design and delivery – aims to develop candidates’ knowledge and skills of training, and help them review the training needs of their business. It helps to show how training can be a powerful motivational tool in improving staff performance and how this can increase business profitability. Candidates will explore how to design, prepare and deliver training.
- Unit 6 - Sales promotions – aims to help candidates promote their products and services to customers. Using a range of recognised industry approaches, the unit aims to coach candidates through the development of an action plan tailored to their own business needs. The action plan will help to increase impact and influence customer choice so as to maximise margins. Candidates will be able to successfully apply the benefits of personal selling, motivating staff, and developing a cohesive team approach to their own business, all culminating in an increase in their sales and profits.
- Unit 7 - Business planning - aims to give candidates essential knowledge, and a working template on which to develop a business plan for their own operation. Using finance, marketing and business development knowledge, candidates will be able to construct and analyse business plans that will provide the basis for effective business decisions.
- Unit 8 - Merchandising and selling - aims to help candidates promote their products and services to customers through appropriate selling and merchandising techniques. Using a range of recognised industry approaches, the unit aims to coach candidates through the development of an action plan which will help increase profit margins by manipulating the sales mix in order to influence customer choice.
- Unit 9 - Introducing a new catering offer – aims to help candidates who are thinking of introducing catering into their business to capitalise on the growing market for food. This unit takes them through the planning process step-by-step: identifying the market; determining the appropriate offer, and establishing the business’s unique selling point. Candidates will then be able to complete dish specifications, calculate gross profit margins and set selling prices.
- Unit 10 - This unit is currently under review.
- Unit 11 - Stock control – aims to help candidates improve their understanding of implementing effective stock control procedures, how to carry out stocktaking, and use the analysis of stock results to measure the success of the procedures. Candidates completing this unit will be able to analyse and correctly interpret a range of manual and EPOS generated business information that can then help to identify problems as they occur.
- Unit 12 - Improving your catering operation - aims to help candidates undertake a detailed look at their existing catering operation, including areas such as: kitchen design; equipment selection and use; purchase specifications, and the review and management of suppliers. The unit focuses on maximising potential profit by developing food promotions, applying menu design and carrying out sales mix management techniques.
- Unit 13 - Recruitment and employment practice – aims to help candidates implement robust and appropriate employment and operational procedures to ensure staff are managed effectively within current legislation. This unit will help candidates develop policies and procedures that encourage the effective recruitment and selection of key staff, and to develop contracts and written policies that ensure fair treatment of employees.
- Unit 14 - Accommodation control – helps candidates to assess the market position of their current accommodation offer, with a view to increasing efficiency and profitability. The unit will help candidates apply the principles of human resource planning, and analyse the administrative, financial and legal requirements necessary to ensure effective and profitable management of the accommodation operation. Candidates will learn about the impact that accommodation has on the other areas of the business, and help them develop a range of packages and offers that can be used to promote the outlet and increase profitability.
BIIAB is the wholly-owned awarding body of BII, the professional body for the licensed retail sector, which has the fastest growing professional membership of over 17,500.
With over 24 years of experience, BIIAB is the market leader in developing and awarding qualifications for the licensed retail sector.
BIIAB processed over 190,000 qualifications during 2005.
BIIAB currently approves 500 centres, across 5000 locations in the UK, to deliver training and BIIAB examinations.
All BIIAB qualifications provide solutions to specific market requirements, deliver real business benefits, and support careers in licensed retail for every type of premises. BII and BIIAB offer support and qualifications at every stage of your career.
"BIIAB’s greatest strength is that, unlike our competitors, it is not simply an Awarding Body. BIIAB is part of BII, the thriving professional membership body for the Licensed Retail Sector. We are uniquely placed to provide a one-stop-shop for the industry - from a full portfolio of qualifications to support professionals through every stage of their career, to the additional support, status and benefits that BII membership offers.
We’re passionate about what we do and can guarantee that you’ll get the best service possible. Why go anywhere else?"
Cathie Smith, Director of BIIAB
How long is the training course, where can I take it, and how much will it cost?
All units can be studied at BIIAB approved centres, with the training often delivered in a single day, but supported with self-study. There is a one-hour examination for each unit.
What is BIIAB and what other qualifications are available?
BIIAB is the dedicated awarding body for the licensed retail sector. BIIAB specialises in developing and awarding qualifications to support the licensed retail sector at all levels. BIIAB’s career path for licensed retailers ensures that training and qualifications are relevant for all job roles in the industry, from bar and retail staff through to advanced business managers.
The BIIAB portfolio includes qualifications for:
- staff development
- licensing
- new licensed retail managers
- management development.
Contact us for further details.